When an incident or crisis is identified, inform:
- Your local leadership (e.g., supervisor, department/unit/lab leadership or chair, etc.)
- Jacob Warner, director of marketing and communications for the Luddy School
Special note for associate and assistant deans: If you are made aware of an issue that you feel deserves a larger conversation, post in the Dean’s Office team chat in Microsoft Teams.
The overarching goal is the Luddy School wants to ensure its community feels welcome and safe and that they are aware of the available resources.
When determining how to communicate in a situation, we answer the following questions. They are answered as a whole—no one consideration is dispositive.
- Does the incident impact the Luddy community exclusively or more than other members of the IU community?
- When there is equal impact to the Luddy community, deference will be given to other sources of information, for example, university leadership (president, provost, chancellor) or leadership from area with more direct impact (e.g., the campus international office for international issues, the campus DEI office for bias incidents).
- Does the incident impact all members of the Luddy community, specific segments, or specific individuals?
- Does sending a communication or not sending a communication equate in the public eye to making a political statement that may not be shared by everyone in the school?
- Is there enough information about an incident that a communication could be helpful? If not, when may information become available?
- Would a communication from Luddy likely be repetitive, and if so, could that be seen in a positive or negative light?
Using these questions as guidelines, and following consultation with the dean as necessary, the Luddy marketing and communications office will decide if, how, to whom, and when to communicate.
These are given to see how these guidelines may apply in certain situations. Again, each incident has its unique considerations.
- Student, staff, or faculty death or significant injury
- Mass communication with the Luddy campus community the individual is affiliated with. Individual communication with directly impacted individuals.
- Campus safety issue (active shooter, fire, tornado, etc.)
- Take direction from the University Communications and Marketing office, mass communication after the event.
- Racist flyer left on a bulletin board in a Luddy-controlled space
- Mass communication with Luddy campus community where the flyer was found. Individual communication with affected individuals.
- International crisis that causes harm in a country or region
- Individual communication with affected individuals.