The purpose of this document is to establish a rubric for making communication decisions related to incidents or crisis events. It is not prescriptive; flexibility will be required as most situations are unique.
The Luddy School marketing and communications office, in coordination with the Dean’s office, is responsible for assessing situations, determining appropriate application of these guidelines, and providing communication plans if needed.
In the event of an emergency, call 911.
October 2023
When an incident or crisis is identified, inform:
Special note for associate and assistant deans: If you are made aware of an issue that you feel deserves a larger conversation, post in the Dean’s Office team chat in Microsoft Teams.
The overarching goal is the Luddy School wants to ensure its community feels welcome and safe and that they are aware of the available resources.
When determining how to communicate in a situation, we answer the following questions. They are answered as a whole—no one consideration is dispositive.
Using these questions as guidelines, and following consultation with the dean as necessary, the Luddy marketing and communications office will decide if, how, to whom, and when to communicate.
These are given to see how these guidelines may apply in certain situations. Again, each incident has its unique considerations.
